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Select the best way to reach us based on your needs. Our specialized teams are ready to help.

Sales Inquiries

Questions about our services, pricing, or custom solutions

Technical Support

Help with existing services, technical issues, or implementation

Billing Support

Account management, invoicing, and payment questions

Partnerships

Partnership opportunities, integrations, and business development

Send Us a Message

Fill out the form below and we'll get back to you within 4 hours during business days.

Office Hours
Monday - Friday: 9:00 AM - 6:00 PM UTC
Saturday: 10:00 AM - 4:00 PM UTC
Sunday: Closed
Emergency Support: 24/7 Available
All times are in Coordinated Universal Time (UTC)
Our Location

BENFEX
Nairobi, Kenya

Need Immediate Help?
Emergency Support
+254-700-760-386 Available 24/7
Live Chat
Response in minutes
Priority Email
[email protected] 4-hour response

Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Send us a message.

We respond to all inquiries within 4 hours during business days (Monday-Friday, 9 AM - 6 PM UTC). For urgent technical support, our 24/7 emergency line is available at +254-700-760-386.

Yes! We offer free 30-minute consultations to discuss your ISP needs and how our solutions can help. We'll also provide a customized demo of our platform. Schedule your consultation here.

To help us provide the most relevant response, please include: your company size, current ISP management challenges, specific services you're interested in, timeline for implementation, and any specific questions or requirements you have.

Absolutely! We have extensive experience migrating data from various ISP management systems. Our implementation team will handle the entire migration process, including data transfer, testing, and staff training to ensure a smooth transition.